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Wednesday, December 11
 

11:00am MST

Classroom 1: Transforming Mindsets: From Task Isolation to Holistic Partnership in Customer Engagement
Wednesday December 11, 2024 11:00am - 12:00pm MST
Audience: Partnerships & Partner Success

Theme: Cross-Functional Collaboration

1. Foster a Collaborative Culture: Learn strategies to encourage a shift from task-oriented thinking to a holistic approach that prioritizes teamwork and shared objectives in customer engagement.
2. Enhance Communication Skills: Develop effective communication techniques that promote collaboration and support among team members and partners, leading to stronger relationships.
3. Implement Holistic Support Frameworks: Explore frameworks for providing comprehensive support to customers and partners, ensuring all aspects of their needs are addressed throughout the engagement process.

Host
avatar for Micaela Perez-Ferrero

Micaela Perez-Ferrero

Manager, Teaching & Learning
A former Baltimore County middle school Spanish teacher, Micaela has focused her career on ensuring educational equity for all students. Along with teaching, she has worked in educational non-profits and start-ups; she also volunteers in Baltimore City schools. With Discovery Education... Read More →
Speakers
avatar for Katie House

Katie House

Senior Manager, Education Partnerships
Discovery Education inspires educators to go beyond traditional learning with award-winning digital content and professional development. Learn more today!
avatar for Nicky Szczur

Nicky Szczur

Manager, Partner Success
Wednesday December 11, 2024 11:00am - 12:00pm MST
Eucalyptus

1:00pm MST

Classroom 1: What is Discovery’s Promise to the Market?
Wednesday December 11, 2024 1:00pm - 2:00pm MST
Audience: Partnerships & Partner Success

Theme: Positioning and Product Messaging


1. Describe the unique position Discovery Education is proud to hold in a competitive K-12 market and how we deliver on it
2.Develop strategies to articulate DE's differentiated value proposition in a simple and easy-to-understand way
3. Share key ways to connect partner experiences, ideas, and pain points to expanded solutions from Discovery Education to ensure partners understand why DE is essential
 
Host
avatar for Eileen Cannon

Eileen Cannon

Director, Teaching & Learning
Speakers
avatar for Shayla Rexrode

Shayla Rexrode

Director Partner Success Mid-Atlantic/NE
Wednesday December 11, 2024 1:00pm - 2:00pm MST
Eucalyptus

2:15pm MST

Classroom 1: What is Discovery’s Promise to the Market?
Wednesday December 11, 2024 2:15pm - 3:15pm MST
Audience: Partnerships & Partner Success

Theme: Positioning and Product Messaging


1. Describe the unique position Discovery Education is proud to hold in a competitive K-12 market and how we deliver on it
2.Develop strategies to articulate DE's differentiated value proposition in a simple and easy-to-understand way
3. Share key ways to connect partner experiences, ideas, and pain points to expanded solutions from Discovery Education to ensure partners understand why DE is essential
 
Host
avatar for Eileen Cannon

Eileen Cannon

Director, Teaching & Learning
Speakers
avatar for Shayla Rexrode

Shayla Rexrode

Director Partner Success Mid-Atlantic/NE
Wednesday December 11, 2024 2:15pm - 3:15pm MST
Eucalyptus
 
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